How To Fix ‘The Connection Was Reset’ Error In Windows 10?

Summary: To access a website, your browser needs to establish a connection with it. The browser sends a request, and if it is answered, it starts receiving and sending messages. However, for some reason, the connection may not be established and you will encounter the error that The Connection Was Reset. This article will show you the methods to fix the Windows 10 error: The connection was reset.

If you have visited a website, sometimes you will come across the message: This site can’t be reached, the connection was reset. This means that a connection could not be established correctly. The link is said to be reset when this occurs, indicating that the server cannot send data to your browser.

What Causes The connection was reset?

Thus, the majority of the time, this error indicates that there is a problem with your Internet connection, such as a problem with your browser cache or a firewall or antivirus program that is preventing the connection from being made to the distant server. Besides, we have also summarized some of the situations that tend to cause connection errors, as summarized below:

  • VPN interference: Sometimes VPN servers can encounter problems that may negatively impact your internet connection.
  • Antivirus or firewall interference: Antivirus and firewall programs sometimes can wrongfully identify safe websites as threats, blocking the connection.
  • Outdated browser cache: An outdated cache can cause connection issues.
  • Incorrect or corrupted TCP/IP configuration: Corrupted or misconfigured TCP/IP settings block computers to connect to the internet.

Methods to Fix ‘The connection was reset’ Errors

Method 1: Try a Different Website

Simply enter another website address at the top of the address bar or open another tab in your internet browser and go to a different website. If other sites are working, then it could well be a problem with that particular website.

Method 2: Try a Different Browser and Internet Connection

Suppose you have other internet browsers like Chrome, Firefox, Safari or Internet Explorer. You should try those browsers to see if you can access the website. Besides, you can also try a different internet connection. If you can access the website through these, then the problem is on your computer.

Method 3: Reboot Your Computer

Numerous system issues can be fixed by rebooting your computer, especially if you’re a Windows user. So if you encounter an Internet connection issue, you can try rebooting your computer.

Method 4: Restart Your Router

In some situations, this error can be caused by your router, and one of the fastest ways to fix this problem is to restart your router. To do that, simply press the power button on your router to turn it off.

Wait for a few seconds and press the power button once again to power your router. After your router restarts, check if the problem is resolved.

Method 5: Disconnect and Reconnect the VPN

VPNs sometimes switch DNS addresses and reconnect within a few seconds, but that doesn’t mean that the current connection is reliable. Try a different server/location or let it reconnect to the best one.

Method 6: Clear the Browser Cache

Google Chrome stores data in its cache to reduce loading speeds and offer personalized web experiences for users. Sometimes, the information in the browser cache may be outdated, causing connectivity issues. To clear the browser cache on Google Chrome, follow these steps:

  1. Navigate to the three dots menu > More tools > Clear browsing data.
  2. From the Time range drop-down menu, choose All time.
  3. Make sure that all the browsing data, including browsing history, cookies and other site data, as well as cached images and files, is selected.
  4. Click Clear data.Clear browsing data-Google-Chrome

Method 7: Disable Proxy

  1. Press Win + I to open the Settings app then go to the Network & Internet section and select the Proxy tab.
  2. Disable the Automatically detect settings and Use a proxy server & internet-Proxy

Keep in mind that using a proxy is useful if you want to protect your online privacy, but sometimes it can interfere with your web browser and cause the issue to appear.

Method 8: Reset TCP/IP Settings

TCP/IP is one of the most important elements that allow a computer to connect to the internet. If the TCP/IP configuration is incorrect or corrupted, the data your computer sends to the network won’t be transferred, causing the connection reset error.

Here’s how to reset TCP/IP network settings on a Windows operating system using the command line:

  1. Press the Win + R keys, type cmd, and click OK.
  2. Type each of the following commands into the command prompt one by one and hit Enter.

netsh winsock reset
netsh int ip reset
ipconfig /release
ip/config /renew
ipconfig /flushdns

Method 9: Run Network Troubleshooter

  1. Type network connections inside the Windows Search box and open the Network Connections connection
  2. Locate your network connection, right-click it and choose connections-diagnose
  3. The troubleshooter will now scan your network connection and try to fix the problem.

Users reported that this error was caused by the TCP network performance feature. But after running the network troubleshooter, ‘The connection was reset’ should be gone on Windows 10.


The connection was reset error message means that your browser has failed to establish a connection with the webserver. In a word, the website hasn’t loaded because the server cannot send data to the browser. In this article, we have explored 9 methods to fix this error. If you have other practical methods, welcome to leave them below!

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